PRIVACY AND SECURITY POLICY
All services provided on our store and at the address Caferağa Mah. Hacı Şükrü Sok. Eren Palas Apt. 45 A Kadıköy/İstanbul belong to and are operated by our company, Grabme Tekstil E-Ticaret Sanayi Ticaret Ltd. Şti.
Our company may collect personal data for various purposes. Below, it is stated how and in what manner these personal data are collected and how they are protected.
By filling out membership forms or other forms and surveys on our website, members provide certain personal information (such as name-surname, company details, phone number, address, or email address) which is naturally collected by our store.
Our company may occasionally send campaign details, information about new products, or promotional offers to its members and customers. Members can opt in or out of such notifications during registration, or later through the “account info” section or the unsubscribe link in the notification.
Personal data transmitted electronically by our users during the approval process will not be disclosed to third parties outside the scope and purpose defined in the "User Agreement."
To identify system-related problems and promptly resolve disputes, our company logs IP addresses of users. IP addresses may also be used to identify users in general and to collect broad demographic data.
Our company may use the information provided for direct marketing purposes, either by itself or with business partners. Personal data may also be used to contact the user when necessary. This information, along with user-submitted data or data collected via transactions through our site, may be used—without disclosing user identity—for statistical analysis, database creation, and market research within the scope defined in the "Membership Agreement."
Our company undertakes to treat confidential information as strictly private and confidential, to consider it a duty of confidentiality, and to take all necessary precautions to ensure and maintain confidentiality, prevent unauthorized use, and disclosure to any third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our website. Credit card information is not stored in our system.
To confirm a secure transaction, check for a lock icon or key symbol in your browser. This ensures your data is encrypted. During checkout, credit card information is securely encrypted using 128-bit SSL and transmitted to the relevant bank for processing. Once the card is approved, the order proceeds. No credit card data is viewed or stored by us, preventing third-party access.
For first-time customers, our company verifies billing, shipping, and payment details as a precaution against credit card fraud. We may contact the customer or the bank to confirm these details.
Only you can access or change your account info. Protect your login credentials to prevent unauthorized access. The system uses 128-bit SSL encryption, a global standard.
Websites with clear contact information, including address and phone number, are generally more trustworthy. We recommend checking this before purchasing.
MAIL ORDER CREDIT CARD SECURITY
Credit card details submitted via mail order are kept confidential. These records are securely stored for 60 days for dispute resolution with banks and then destroyed. You may contest any unauthorized transaction with your bank, which ensures added protection.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may link to other websites. Our company is not responsible for the privacy practices or content of these linked sites. This policy only applies to our website. Ads on our site may be distributed by advertising partners.
EXCEPTIONS Our company may disclose user data in limited cases:
When required by law or official legal regulations.
To enforce or implement the provisions of the “Membership Agreement.”
In response to legal investigation or proceedings by authorized authorities.
When necessary to protect users' rights or safety.
EMAIL SECURITY Never include credit card numbers or passwords in emails to our customer service. Emails can be intercepted. Our company does not guarantee the safety of email communications.
COOKIES Our site may use cookies to gather data on site usage. Cookies are small text files sent to your browser and stored in your main memory. They help personalize the web experience and gather statistical information.
Cookies are not used to extract data from your device or email. Most browsers accept cookies by default, but users can change these settings to reject or get notified about incoming cookies.
Our company reserves the right to update this policy by publishing changes on the website or via email. Updates become effective upon publication.
For any questions or suggestions regarding our privacy policy, you can contact us at [email protected]. You can also reach us through the following details:
Company Title: Grabme Tekstil E-Ticaret Sanayi Ticaret Ltd. Şti.
Address: Caferağa Mah. Hacı Şükrü Sok. Eren Palas Apt. 45 A Kadıköy/İstanbul
Email: [email protected]