DISTANCE SALES AGREEMENT
1. PARTIES
This Agreement has been executed between the following parties under the terms and conditions set out below:
BUYER (hereinafter referred to as "BUYER")FULL NAME:ADDRESS:
SELLER (hereinafter referred to as "SELLER")FULL NAME: Grabme Tekstil E-Ticaret Sanayi Ticaret Ltd. Şti.ADDRESS: Caferağa Mah. Hacı Şükrü Sok. Eren Palas Apt. 45 A Kadıköy / İstanbul
By accepting this Agreement, the BUYER acknowledges in advance that if they confirm the order, they will be obligated to pay the total amount, including any applicable shipping costs, taxes, and additional fees, and that they have been informed of this obligation.
2. DEFINITIONS
In the implementation and interpretation of this Agreement, the terms listed below shall have the meanings assigned to them:
MINISTRY: Ministry of Customs and Trade
LAW: Law No. 6502 on the Protection of Consumers
REGULATION: Distance Contracts Regulation (OG:27.11.2014/29188)
SERVICE: All kinds of consumer transactions other than supplying goods in exchange for a fee or benefit
SELLER: The company offering goods to consumers within the scope of its commercial or professional activities, or acting on behalf of or for the account of the person offering goods
BUYER: A natural or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes
SITE: The website belonging to the SELLER
ORDERER: The natural or legal person requesting a good or service via the SELLER’s website
PARTIES: SELLER and BUYER
PRODUCT: Movable goods subject to shopping, including software, sound, images, and similar intangible goods prepared for use in electronic media
3. SUBJECT
This Agreement regulates the rights and obligations of the parties in accordance with Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation concerning the sale and delivery of the product(s) ordered electronically by the BUYER from the SELLER’s website. Listed prices and promotions are valid until updated or changed. Limited-time offers are valid until the end of the specified period.
4. SELLER INFORMATION
Company Name: Grabme Tekstil E-Ticaret Sanayi Ticaret Ltd. Şti.Address: Caferağa Mah. Hacı Şükrü Sok. Eren Palas Apt. 45 A Kadıköy / İstanbulEmail: [email protected]
5. BUYER INFORMATIONRecipient:Delivery Address:Phone:Fax:Email / Username:
6. ORDERER INFORMATIONFull Name / Title:Address:Phone:Fax:Email / Username:
7. PRODUCT/PRODUCTS SUBJECT TO CONTRACT
7.1. The main features (type, quantity, brand/model, color, number) of the product(s) are published on the SELLER's website. If the SELLER organizes a campaign, you may review the basic features of the relevant product during the campaign period.
7.2. Listed prices are sale prices. These prices remain valid until updated or changed. Time-limited prices remain valid until the specified date.
7.3. The total price, including all taxes, is shown below:
Product Description | Quantity | Unit Price | Subtotal (VAT Included)Shipping Fee:Total:
Payment Method:Delivery Address:Recipient:Billing Address:Order Date:Delivery Date:Delivery Method:
7.4. The shipping cost is to be borne by the BUYER.
8. INVOICE INFORMATION
Full Name / Title:Address:Phone:Fax:Email / Username:Invoice Delivery: The invoice will be delivered with the order to the billing address provided.
9. GENERAL PROVISIONS
9.1. The BUYER declares that they have read and understood all preliminary information regarding the product's basic features, sales price, payment method, and delivery details as published on the SELLER’s website, and confirms this electronically.
9.2. Each product subject to the Agreement shall be delivered within 30 days at most, depending on the distance to the BUYER’s residence, as stated in the preliminary information on the site.
9.3. The SELLER agrees to deliver the product in accordance with the specifications in the order, with any warranty documents and manuals, free from defects, and in compliance with legal standards.
9.4. The SELLER may supply another product of equal quality and price with the explicit approval of the BUYER.
9.5. If the product becomes impossible to deliver, the SELLER shall inform the BUYER within 3 days and refund the full amount within 14 days.
9.6. If the product price is not paid or canceled in bank records, the SELLER shall be relieved of the obligation to deliver.
9.7. If the BUYER’s credit card is fraudulently used, the BUYER must return the product within 3 days, with shipping paid by the SELLER.
9.8. In force majeure situations, the SELLER shall inform the BUYER and the BUYER may cancel or request a delay.
9.9. The BUYER consents to being contacted by the SELLER via the provided communication details.
9.10. The BUYER shall inspect the product before accepting it. Damaged products must not be accepted.
9.11. If necessary, the SELLER may request proof of credit card ownership. If not provided within 24 hours, the order will be canceled.
9.12. The BUYER guarantees the accuracy of personal data provided.
9.13. The BUYER agrees to comply with all legal regulations while using the site.
9.14. The BUYER must not use the site for unlawful or disruptive activities.
9.15. The SELLER may link to external sites for convenience. The SELLER is not responsible for the content of these sites.
9.16. The BUYER is solely responsible for any legal consequences arising from violations.
10. RIGHT OF WITHDRAWAL
10.1. The BUYER may withdraw from the contract within 14 days of delivery without penalty or justification.
10.2. To use this right, the BUYER must notify the SELLER in writing within 14 days.
Returned product must include:
Original invoice
Return form
Packaging and all accessories in complete and undamaged condition
The SELLER must refund within 10 days of withdrawal notification and retrieve the product within 20 days.
11. NON-RETURNABLE PRODUCTS
Returns are not accepted for personal or hygienic items such as underwear, swimwear bottoms, cosmetics, and opened software. Opened items or those used contrary to their nature cannot be returned. Products must be unused and in original condition.
12. DEFAULT AND LEGAL CONSEQUENCES
If the BUYER is in default on payment via credit card, they are liable to pay interest under their agreement with the card provider and bear related legal expenses.
13. COMPETENT COURT
Disputes shall be resolved by the Consumer Arbitration Committees or Consumer Courts within the monetary limits set by law.
14. EFFECTIVENESS
By completing payment for an order on the site, the BUYER accepts all terms of this Agreement.
SELLER: Grabme Tekstil E-Ticaret Sanayi Ticaret Ltd. Şti.BUYER:DATE: